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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah

Sarah

November 4, 2024

5  out of  5
rating by Sarah
"Everyone at Kelly Dial State Farm is wonderful. They have great customer service. Justina Linville is always so pleasant and goes out of her way to help."
We responded:
"Thank you Sarah for taking the time to write our State Farm Insurance Office a 5 star Google review! I will be sure to share your kind words with the team as I know they will appreciate them. We pride ourselves in providing a better customer experience for our policy holders. We hope you have a great rest of your week! - Kelly Dial State Farm, Hamlin WV"
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Bonnie Miller

October 30, 2024

5  out of  5
rating by Bonnie Miller
"The entire staff is helpful and are attentive to your needs. I've been with them for several years and I appreciate all they do."
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Nathan Hammond

October 28, 2024

5  out of  5
rating by Nathan Hammond
"Couldn’t be more pleased! Saved us $3000.00 a year!"
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Jesse Lester

October 25, 2024

5  out of  5
rating by Jesse Lester
"Awesome Group to deal with. Informative, polite and courteous. Thank you"
We responded:
"Jesse, Thank you for your 5-Star review. We look forward to serving you for years to come. Thank you, Kelly and Team. "
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Allen Elkins

October 25, 2024

5  out of  5
rating by Allen Elkins
"Very nice and friendly place I have my auto and life insurance though them"
We responded:
"Allen, Thank you for your 5-Star review. It’s our pleasure to serve you. Please know we look forward to working with you for years to come! Thank you, Kelly and Team. "
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Austin Adkins

October 23, 2024

5  out of  5
rating by Austin Adkins
"As a new customer I have found state farm one of the most easy and simply was to get and setup my auto insurance as well as life insurance. Very nice and respectful and just like a good neighbor state farm is always thee."
We responded:
"Austin, Thank you for your 5-Star review! We appreciate your trust in allowing us to serve you. Thank you, Kelly and Team. "
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Ashanta Smith

October 22, 2024

5  out of  5
rating by Ashanta Smith
"Everyone is always so nice and helpful I’d recommend them everytime!"
We responded:
"Your 5-star Google review for our State Farm Insurance Office means a lot to us Ashanta. We appreciate your recommendation to the Lincoln County community. - Kelly Dial State Farm Insurance Office, Hamlin WV"
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Sharon Nelson

October 19, 2024

5  out of  5
rating by Sharon Nelson
"I've never had a problem using State Farm for all of my insurance needs. They are very polite and very helpful. I have my home, auto and life insurance with State Farm. My agent is Kelly Dial."
We responded:
"Sharon, Thank you for taking the time to provide us with a 5-Star review. Your insights are important to us and we looking forward to serving you for years to come! Thank you, Kelly and Team. "
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David Murphy

October 14, 2024

5  out of  5
rating by David Murphy
"Hey all I can say is I have been with state farm for over 20 years and I will be there for as long as God let's me to"
We responded:
"Thank you David for the 5 star review! We love having you and we look forward to working with you and your insurance needs in the future! - Kelly"
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sherry macdonald

October 6, 2024

5  out of  5
rating by sherry macdonald
"I know that I can always call and my questions are answered. Everyone at Kelly Dial State Farm is friendly and very knowledgeable about their business and can explain things without causing confusion. They're always ready to help in any way they can. 💜"
We responded:
"Thank you, Sherry for your 5-Star Review! I’m so thankful that you have enjoyed working with our team here at Kelly Dial State Farm and we look forward to serving you again soon! Thank you, Kelly and Team!"
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Reva Adkins

October 1, 2024

5  out of  5
rating by Reva Adkins
"Very nice and helpful"
We responded:
"Thank you, Reva for your 5-Star review! We appreciate you and look forward to working together again soon! Thank you, Kelly and Team!"
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Paul Romans

October 1, 2024

5  out of  5
rating by Paul Romans
"Great people that will work with you in hard times and have very good rates, I highly recommend Kelly Dial State Farm Insurance."
We responded:
"Thank you for the 5 star review Paul! Much appreciated! - Kelly"
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Tammy Workman

September 30, 2024

5  out of  5
rating by Tammy Workman
"The Hamlin office is great to work with. My family and I have been customers with the Hamlin office for more than 50 years. Melissa and Justina are so great to us!"
We responded:
"Thank you, Tammy for your 5-Star review! We are so glad to know you have enjoyed working with our office, and especially thankful for your shout out to Melissa and Justina! We look forward to serving you again soon! Thank you, Kelly and Team"
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raymond atkinson

September 30, 2024

5  out of  5
rating by raymond atkinson
"nice people, they listen to what you have to say so they can get you what you want"
We responded:
"Thank you, Raymond for your 5-Star review! It’s our pleasure to serve you and make sure that your protected in the way you want! We look forward to working together again soon! Thank you, Kelly and Team "
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Mathewcool10 YT

September 30, 2024

5  out of  5
rating by Mathewcool10 YT
"She is always fast to help and is always super friendly and nice and cheap prices"
We responded:
"Thank you, Mathew for your 5-Star review! I’m so glad that you have received fast, friendly, and affordable service. We look forward to serving you again soon! Thank you, Kelly and Team. "
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Jaclyn Bibbee

September 26, 2024

5  out of  5
rating by Jaclyn Bibbee
"Always super helpful and a pleasure to talk too"
We responded:
"Thank you, Jaclyn for your 5-Star review! We appreciate your business and look forward to serving you again soon! Thank you, Kelly and Team. "
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Todd Miller

September 26, 2024

5  out of  5
rating by Todd Miller
"Very friendly and informative. Short and sweet but got all the details out without occupying 20 minutes of my time at work. Thank you."
We responded:
"Thank you, Todd for your 5-Star review! I’m so glad to know that we were able to serve you in a time that works best for you. We look forward to working with you again soon! Thank you, Kelly and Team. "
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Matt Hammonds

September 25, 2024

5  out of  5
rating by Matt Hammonds
"I’ve had a great experience with this branch of State Farm. They’re always willing to help in anyway that they can and they’re extremely professional… I highly recommend Kelly Dial and her agents!! Thank you all so very much!!"
We responded:
"Thank you, Matt for your 5-Star review! It’s our pleasure to serve you and we are so glad to know you have enjoyed working with us as much as we have enjoyed working with you. We look forward to serving you again soon! Thank you, Kelly and Team. "
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Drema Donahue

September 24, 2024

5  out of  5
rating by Drema Donahue
"Kelly Dial State Farm team is an amazing group of customers service representatives."
We responded:
"Thank you, Drema for your 5-star review! It is a pleasure to serve you and we look forward to working with you again soon! Thank you, Kelly and Team. "
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Angelina Adler

September 23, 2024

5  out of  5
rating by Angelina Adler
"They are always willing to answer any questions I have!"
We responded:
"Thank you, Angelina for your 5-star review! It’s our pleasure to serve you and we look forward to working together again soon! Thank you, Kelly and Team"
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Firefighter Ray 453

September 20, 2024

5  out of  5
rating by Firefighter Ray 453
"They are very helpful they will work with you and help anyway they can"
We responded:
"Thank you for your 5-Star review! I’m so thankful to know you have enjoyed working with our team! Thank you, Kelly and Team"
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Sue Burton

September 20, 2024

5  out of  5
rating by Sue Burton
"They are so friendly, efficient, and always helpful. Great community partners, Kelly always helps with funding and activities in our community and schools. Good prices on great coverage, they are very quick to help with a claim. Justina as well as all the employees are so personable and friendly! Been a State Farm family for 48 years."
We responded:
"Thank you for the five-star review, Sue! It's wonderful to hear that we were able to assist you at our State Farm office. We so appreciate all that you do in our community! We're here to help whenever you need it! – Kelly Dial State Farm Insurance, Hamlin WV"
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Oliver Douglass

September 19, 2024

5  out of  5
rating by Oliver Douglass
"Very nice to work with :)"
We responded:
"Thank you, Oliver for your 5-Star review! We are so glad to know you have enjoyed working with our office and look forward to serving you again soon! Thank you, Kelly and Team"
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Dreama Ball

September 18, 2024

5  out of  5
rating by Dreama Ball
"These girls are awesome"
We responded:
"Thank you, Dreama for your 5-Star review! We are so glad to know you have enjoyed working with us! Thank you, Kelly and Team"
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Byron M

September 12, 2024

5  out of  5
rating by Byron M
"Melissa A is the best!"
We responded:
"Thank you, Byron for your 5-Star review! We are so glad to hear you have enjoyed working with Melissa! Thank you, Kelly and Team "