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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda

March 28, 2025

5  out of  5
rating by Linda
"I would highly recommend State Farm Insurance Agent Kelly Dial and Associates, these ladies have been extremely helpful to me."
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Dan Adkins

March 21, 2025

5  out of  5
rating by Dan Adkins
"Great customer service."
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Melinda McCallister

March 19, 2025

5  out of  5
rating by Melinda McCallister
"Very friendly and professional."
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b yoakum

March 12, 2025

5  out of  5
rating by b yoakum
"Great bunch to handle your insurance needs! Prompt and professional!"
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Jeana Haines

February 12, 2025

5  out of  5
rating by Jeana Haines
"Everyone Kelly Dial State farm it's very helpful and patient and understanding! They take the time to listen to your needs and concerns and help you in every possible way!"
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Nate Adkins

February 6, 2025

5  out of  5
rating by Nate Adkins
"Very thankful Helped saved me a lot of money"
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Ray Cavender

January 22, 2025

5  out of  5
rating by Ray Cavender
"The person who helped me was a very friendly, personable and helpful with what I needed"
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Kenneth Holden

January 21, 2025

5  out of  5
rating by Kenneth Holden
"Best rates for me around…. Great staff anytime I call I’m always greeted and treated the way a person should be. Very fast and friendly would give more that 5 stars is possible"
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Jessica Maynard

January 14, 2025

5  out of  5
rating by Jessica Maynard
"I’ve had this insurance agency for years. I recently spoke with Justina and she was extremely understanding and helpful of my needs.. They’re easy to work with and have the best customer service."
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Bruce Washington

January 11, 2025

5  out of  5
rating by Bruce Washington
"I am happy with the price and service that Jennifer put together for me"
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Julie johnson

January 10, 2025

5  out of  5
rating by Julie johnson
"A Friendly place, they treat you right and they give you a good rate on your insurance!"
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Beverly Johnson

January 9, 2025

5  out of  5
rating by Beverly Johnson
"Kelly Dials State Farm Office is always willing to help in any way possible. Always courteous and knowledgeable about what I need"
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Judy Williams

December 19, 2024

5  out of  5
rating by Judy Williams
"Great service and cheaper then others"
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John Williamson

December 9, 2024

5  out of  5
rating by John Williamson
"They Always. Have nice agents that know how to do their job"
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Francis Lucas

December 4, 2024

5  out of  5
rating by Francis Lucas
"Saved money while bundling. Thank you!"
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Regina Hammond

December 2, 2024

5  out of  5
rating by Regina Hammond
"I love working with state farm so far everything is going smooth they’re really kind and on top of things and got my house insured when others wouldn’t cause it’s a brand new home"
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Mitzi Roberts

November 23, 2024

4  out of  5
rating by Mitzi Roberts
"She was very friendly and she knew what she was doing I would recommend State Farm to anyone"
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Ada McClure

November 22, 2024

5  out of  5
rating by Ada McClure
"Justina is extremely sweet and ready to help in anyway that she can. Very reassuring!"
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lori smith

November 20, 2024

5  out of  5
rating by lori smith
"Have been a customer for years. They are always friendly and helpful!"
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Sarah

November 4, 2024

5  out of  5
rating by Sarah
"Everyone at Kelly Dial State Farm is wonderful. They have great customer service. Justina Linville is always so pleasant and goes out of her way to help."
We responded:
"Thank you Sarah for taking the time to write our State Farm Insurance Office a 5 star Google review! I will be sure to share your kind words with the team as I know they will appreciate them. We pride ourselves in providing a better customer experience for our policy holders. We hope you have a great rest of your week! - Kelly Dial State Farm, Hamlin WV"
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Bonnie Miller

October 30, 2024

5  out of  5
rating by Bonnie Miller
"The entire staff is helpful and are attentive to your needs. I've been with them for several years and I appreciate all they do."
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Nathan Hammond

October 28, 2024

5  out of  5
rating by Nathan Hammond
"Couldn’t be more pleased! Saved us $3000.00 a year!"
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Jesse Lester

October 25, 2024

5  out of  5
rating by Jesse Lester
"Awesome Group to deal with. Informative, polite and courteous. Thank you"
We responded:
"Jesse, Thank you for your 5-Star review. We look forward to serving you for years to come. Thank you, Kelly and Team. "
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Allen Elkins

October 25, 2024

5  out of  5
rating by Allen Elkins
"Very nice and friendly place I have my auto and life insurance though them"
We responded:
"Allen, Thank you for your 5-Star review. It’s our pleasure to serve you. Please know we look forward to working with you for years to come! Thank you, Kelly and Team. "
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Austin Adkins

October 23, 2024

5  out of  5
rating by Austin Adkins
"As a new customer I have found state farm one of the most easy and simply was to get and setup my auto insurance as well as life insurance. Very nice and respectful and just like a good neighbor state farm is always thee."
We responded:
"Austin, Thank you for your 5-Star review! We appreciate your trust in allowing us to serve you. Thank you, Kelly and Team. "