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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Elswick

October 27, 2026

5  out of  5
rating by Josh Elswick
"Honest and easy to talk too, very helpful as well."
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Sammi L

October 23, 2026

5  out of  5
rating by Sammi L
"She did amazing. Great deals. She was soooo helpful. I really appreciate all the work she did!"
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Brenda Anderson

October 21, 2026

5  out of  5
rating by Brenda Anderson
"Prompt, professional and knowledgeable in her area."
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Damein Barnes

October 20, 2026

5  out of  5
rating by Damein Barnes
"Jennifer was very helpful and walked me through every step of the process."
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Tracy Morgan

October 15, 2026

5  out of  5
rating by Tracy Morgan
"I've never had such an easy an enjoyable experience getting car insurance before. She is super. Best agent yet"
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Tiffany Withrow

October 12, 2026

5  out of  5
rating by Tiffany Withrow
"She was amazing! Thank you helping me with my car insurance."
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Ammie Hughes

October 9, 2026

5  out of  5
rating by Ammie Hughes
"Absolutely amazing and the best deals!"
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matthew searls

October 8, 2026

5  out of  5
rating by matthew searls
"I had an awesome experience working with Kelly Dial at State Farm! Kelly was extremely helpful, friendly, and took the time to make sure I understood all of my options. She helped me switch over from my other insurance and was able to get me a much better rate while still making sure I had the coverage I needed.

The whole process was easy and stress-free, and I really appreciate the time and effort the staff put into helping me and answering all of my questions. I highly recommend Kelly Dial and her State Farm office to anyone looking for great service and a better insurance rate!"
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elisha smith

October 8, 2026

5  out of  5
rating by elisha smith
"Nice people an they help get the best rate that fits your budget"
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Emmalee Alford

October 7, 2026

5  out of  5
rating by Emmalee Alford
"Bridgett was amazing and very thorough. She explained everything to my partner and I. Helped us ensure we complete understood and answered every question we had! 10/10"
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Brenda Bledsoe

September 30, 2026

5  out of  5
rating by Brenda Bledsoe
"Amazing! Not only did they save me a large amount of money they were friendly and explained everything clearly and even called me back to save more money !!! 5 stars !!!"
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Tim Messer

September 28, 2026

5  out of  5
rating by Tim Messer
"Friendly staff. Quote and cheaper rate roght then and there. This agent reached out to me and save me money. Look forward to working with kelly dial state farm"
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Alicyn Watts

September 25, 2026

5  out of  5
rating by Alicyn Watts
"They are so awesome!! Made everything easy and went through all options!! Definitely recommend!!"
We responded:
"We truly appreciate your five-star rating, Alicyn! It's heartening to know that we were able to assist you effectively. We're committed to serving you even better in the future! – Kelly Dial State Farm Insurance, Hamlin WV"
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Jamie Cecil

September 25, 2026

5  out of  5
rating by Jamie Cecil
"Every person I have ever talked to in this office has been so nice, amazing customer service!"
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cashiney guinn

September 23, 2026

5  out of  5
rating by cashiney guinn
"She worked with me through things, and she did phenomenal at explaining things over with me. Overall a 5 star review!"
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Teresa Stevens

September 23, 2026

5  out of  5
rating by Teresa Stevens
"They are always nice and explain everything very clearly and if you don't understand they will explain again. They are also very helpful. I have never spoken to anyone who is disrespectable and they are always very personable."
We responded:
"Thank you Teresa for the 5 star Google review and your kind remarks. I’m glad my team and I were able to assist you with your insurance needs. We want our policy holders to leave with answers, not questions. Thanks for recommending us to the Lincoln County community, we look forward to working with you! – Kelly"
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Matt Miller

September 22, 2026

5  out of  5
rating by Matt Miller
"State farm has always been great. Always very helpful."
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Tammy bailey

September 22, 2026

5  out of  5
rating by Tammy bailey
"The ladies at the office are professional and very friendly. They are very helpful when there is an emergency, or just saving you money."
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Sabrina Maynard

September 21, 2026

5  out of  5
rating by Sabrina Maynard
"Jennifer was so helpful and friendly and was able to get me a great deal!"
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Richard Jackson

September 18, 2026

5  out of  5
rating by Richard Jackson
"JENNIFER did a great job lm very happy"
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Adam Collins

September 15, 2026

5  out of  5
rating by Adam Collins
"They have always done an excellent job for me. They’re never pushy. They’re happy to call me anytime I need to update anything or something happens to my coverage. I really feel like a valued customer with them."
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Stuart Gore

September 15, 2026

5  out of  5
rating by Stuart Gore
"Any time I call with a need, big or small, there is a helpful person on the other end of the line ready to assist. Always appreciate the helpfulness they offer every time."
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leah Green

September 11, 2026

5  out of  5
rating by leah Green
"Katherine was extremely helpful and very thorough. She made sure I got every discount I qualified for and it only took like 10 mins top. That's how I like to do business!"
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Mildred Ray

September 10, 2026

5  out of  5
rating by Mildred Ray
"I really like this insurance company I would recommend to anyone"
We responded:
"Thank you! We’re happy to work with you!"
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GARY REGGIE

September 9, 2026

5  out of  5
rating by GARY REGGIE
"Kelly and her team did a great job of answering questions and getting things done for us. I’m glad I went with State Farm!"